Privacy Policy

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1. Information We Collect

 

Depending on how you use our website, we may collect the following information:

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• Your name

• Email address

• Telephone number

• Billing and shipping addresses

• Order and purchase information

• Account login information

• Product customization details

• Photographs, logos, wording, measurements, or other files you provide for a custom order

• Messages, reviews, form responses, and other communications

• Marketing preferences

Payment Information

Payments are processed through Wix and the payment providers available during checkout. We generally do not receive or store your complete credit-card number or other full payment credentials. Payment providers may collect and process this information under their own privacy policies.

Information Collected Automatically

When you visit our website, Wix and other service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Approximate location

• Pages viewed

• Referring website

• Date and time of visits

• Actions taken on the website

• Cookie and similar technology identifiers

 

2. How We Collect Information

We may collect information when you:

• Visit or browse our website

• Place or attempt to place an order

• Create or use a customer account

• Contact us through a form, email, chat, or other communication method

• Request a custom product or design

• Subscribe to promotional communications

• Submit a review or other content

• Interact with cookies, analytics tools, or advertising features

Information may also be received from service providers involved in operating our website, processing payments, fulfilling orders, shipping packages, preventing fraud, or measuring website performance.

 

3. How We Use Your Information

We may use your information to:

• Process, fulfill, and deliver orders

• Provide order confirmations, shipping updates, and customer service

• Create or evaluate custom products

• Verify payments and prevent fraudulent transactions

• Maintain customer accounts

• Respond to questions, requests, returns, or complaints

• Improve our products, website, and customer experience

• Maintain business, tax, and transaction records

• Send marketing communications when permitted

• Measure website traffic and advertising performance

• Protect our website, customers, and business

• Comply with legal, regulatory, tax, and accounting requirements

• Enforce our policies and resolve disputes

 

4. Custom-Order Materials

If you provide photographs, logos, names, measurements, design files, or other materials for a custom product, we use those materials to evaluate, design, produce, and fulfill your order.

We may retain order-related materials for a reasonable period to provide support, produce an approved replacement, maintain transaction records, or fulfill a repeat order. Please do not submit sensitive personal information that is unnecessary for your order.

We will not intentionally use customer-provided photographs, names, logos, or custom designs for advertising or public display without permission, except when the material has already been made publicly available by the customer or as otherwise permitted by law.

 

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies. These technologies may be placed by Wix or by services connected to our website.

Cookies may be used to:

• Keep the website functioning properly

• Remember visitor selections and preferences

• Maintain shopping-cart and checkout functions

• Support account login and security

• Understand how visitors use the website

• Measure website and advertising performance

• Provide relevant advertising, when enabled

Some cookies are necessary for the website to operate. Other cookies, including analytics or advertising cookies, may be optional depending on your location and choices.

You can manage available choices through our cookie banner or your browser settings. Disabling certain cookies may affect website functionality.

 

6. How We Share Information

We may share information with service providers when reasonably necessary to operate our business, including:

• Wix, which hosts and supports our website and online store

• Payment processors and financial institutions

• Shipping carriers and fulfillment providers

• Email and customer-communication services

• Analytics, security, and fraud-prevention providers

• Advertising and marketing providers, when used

• Accountants, legal advisers, insurers, and other professional advisers

• Government agencies or authorities when legally required

These parties may process information under their own privacy policies and service terms.

We may also disclose information when reasonably necessary to:

• Comply with a law, court order, or lawful government request

• Investigate fraud, security incidents, or policy violations

• Protect the rights, property, or safety of TML Fun Creations, our customers, or others

• Complete a sale, transfer, merger, or reorganization of the business

 

7. Sale and Targeted Advertising

TML Fun Creations does not sell personal information for money.

Certain analytics or advertising technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some privacy laws, even when no money changes hands. Where required, visitors may manage these technologies through the website’s privacy or cookie controls.

 

8. Marketing Communications

If you subscribe to marketing emails, we may send you information about products, promotions, or business updates.

You may unsubscribe at any time by selecting the unsubscribe link in an email or contacting us. We may still send non-promotional communications concerning orders, customer-service requests, account security, or legal matters.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Completing and supporting orders

• Maintaining business and tax records

• Resolving disputes

• Preventing fraud

• Enforcing agreements

• Meeting legal and regulatory requirements

Retention periods vary depending on the type of information and the reason it was collected. Information may remain in backups for a limited period after deletion from active systems.

 

10. Data Security

We use reasonable administrative and technical measures intended to protect personal information. Our website and checkout services are supported by Wix and participating payment providers.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account password and notifying us if you believe your account or personal information has been compromised.

 

11. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to personal information held about you

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain a copy of certain information

• Withdraw consent when processing is based on consent

• Object to or restrict certain uses

• Opt out of marketing communications

• Manage non-essential cookies

• Opt out of certain targeted advertising or information sharing

• Appeal a decision concerning a privacy request, where applicable

To make a request, contact us using the information below. We may need to verify your identity before completing the request. Certain information may be retained when required for order records, taxes, fraud prevention, dispute resolution, or other legal obligations.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

 

12. International Visitors

TML Fun Creations is located in Washington State, United States. Wix and other service providers may process or store information in the United States and other countries.

Privacy and data-protection laws in these locations may differ from those in your country. Where required, appropriate legal safeguards may be used for international transfers.

 

13. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate parental consent, please contact us so we can review and, when appropriate, delete the information.

 

14. Third-Party Websites

Our website may contain links to social-media platforms, marketplaces, payment providers, shipping carriers, or other third-party websites.

We do not control the privacy or security practices of those third parties. Their collection and use of information are governed by their own privacy policies.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, website features, service providers, or legal obligations change.

The revised policy will be posted on this page with a new effective date. Material changes may also be communicated through the website or another appropriate method.

 

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

TML Fun Creations
Ravensdale, Washington, United States
Website: https://www.tmlfuncreations.com
Contact: Please use the contact form available on our website.